Use this tool to track orders placed on the phone, on eBay, or through postal mail. If you created an account when you placed your order,
log in to your account to retreive your tracking information. For phone, eBay and postal mail orders,
you may enter your Sales Order Number and the phone number associated with the order, OR the phone number
and zip/postal code associated with the order. For orders placed online using Express Checkout, go here to track your shipent.
Shipping/tracking information is updated at 8:00 PM Pacific time, Monday - Friday. Carvin does not ship on weekends or major holidays. For detailed information on Carvin shipping policies & procedures, click here.
IMPORTANT: The tool below is for tracking orders once they have shipped. The build progress of custom built items such as Custom Shop guitars and basses, or amplifiers with
custom vinyl covering, cannot be tracked online until they have been shipped. If you have questions about these types of orders,
Contact Carvin Customer Service.
Enter your information below.
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In order to track your order you must enter either:
A) The Order Number AND the Phone Number the Order was placed with, or
B) The Phone Number AND Postal/Zip Code the Order was placed with
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